FAQs

Getting Started

The rule of thumb is: anything a human can consume, raw or cooked, can be placed into the machine.

Yes – there is a hyalinization function on the machine that heats the unit to a minimum of 70°C (160°F) for 60 minutes to kill 97.3-99.9% of harmful pathogens and bacteria such as escherichia coli (e. coli) and salmonella. Once the hyalinization process is complete, the compost is safe to use as fertilizer.

Only soft seafood shells can be put into the machine like shrimp or prawn shells. Do not put lobster, crab, mussels, or clam shells into the machine as it will not break down due to its high calcium level and can potentially cause damage to the machine.

Yes, if it is a certified compostable product. For example, North American compostable products must display the BPI Certified logo. Please note that these products will take longer than 48 hours to compost. Compostable goods input should also be no more than 15% of the machine’s daily capacity.

We recommend adding food waste into the machine once a day for ease of operation and allowing a full 24 hours before adding more food waste in.

Yes, we recommend replenishing the microbes on an annual basis to optimize the strength of the microbes.

No. Creeks’s composters mimic the natural composting system, sped up through the use of our proprietary bacteria culture. It does not have grey water discharge, nor any harmful gasses.

Food waste dehydrators often require sewer hook-up. Creeks’s composters do not require hooking up to a sewer line, as the steam generated from the composting process is extracted and absorbed by our deodorizers.
 
The output from dehydrators has the same characteristics as dried-up food waste and is not recommended to be used as a soil amendment. The compost from Creek’s machines is a nutrient-rich material that can be used in gardens.

Anything that is not organic – for example, plastic, glass, metal products. Putting these items into the machine can potentially lead to machine damage and malfunction.

Small-sized bones, like chicken bones and fish bones, can be put into the machine. Large swine bones, lamb shank bones, or cow bones are not recommended.

The machines can handle a small amount of yard trimmings like grass and leaves. It is not recommended to add plant roots as they can wrap around the machine’s axis and blades.

Since there is no crushing or grinding taking place during the operation, no harm will be caused to the compost or the machine. However, the heat from the machine will cause plastic to deform and potentially release undesired substances into the compost, hence we recommend strict segregation of compostable and non-compostable items to avoid such instances.

On average, compost will need to be offloaded from the machine once a week, when the machine is used at full capacity.

No. Creeks proprietary microbes used in the compost machine are only active in high temperatures of 55° Celsius or higher and require oxygen to survive, so they do not pose any threat to humans.

Creeks composters turn food waste into compost in 24 hours using our microbes, whereas other composters on the market generally require at least 7 days and a bulking agent (carbon source) such as sawdust, wood chips, or paper towels for food waste to begin composting.

Typically, 97.3-99.9% of pathogens are eliminated when compost is heated to 62-65C for 30 minutes or longer whereas Creeks’s machines operate at 55-70C for 15 hours or longer. It is Creeks’s recommendation to run the hygienic process before using the compost. Please also check with your local regulations regarding compost sterilization standards.

Compost Usage & Troubleshooting

The compost can be used in any horticulture application, for example, in gardens, farms, or potted plants. If compost will be used directly from the machine, mix in a 10:1 (soil: compost) ratio, as the compost is highly concentrated. Alternatively, once the compost is cured for 4 weeks, it can then be used directly in horticulture applications.

We recommend adding water and food waste into the machine.

We recommend adding some shredded paper or paper towels to the machine.

Yes. The compost can be used directly in gardens or plants. However, as it is highly concentrated it needs to be mixed with soil and used in the proportion of 10:1 ratio (soil: compost). Alternatively, once the compost is cured for 4 weeks, it can then be used directly in horticulture applications.

We recommend adding some paper towels, or shredded paper, cardboard, or newspaper into the machine.

Approximately 10% to 15% of the organic waste input is converted to compost.